Payment Policies for Books of Bengal
1. Payment Methods:
- Online Payment: We accept online payments through various secure payment gateways, including credit cards, debit cards, net banking, and digital wallets.
- Bank Transfer: Customers can also make payments through direct bank transfers. Our bank account details will be provided during the checkout process.
All transactions on Books of Bengal are processed in Indian Rupees (INR). Please note that if you are making a payment from a foreign bank account, your bank may apply conversion fees or charges. Kindly consult your bank for more information.
3. No Cash on Delivery (COD) Option:
Books of Bengal does not offer Cash on Delivery (COD) as a payment option. All orders must be paid for in advance using the available payment methods mentioned above.
We prioritize the security of our customers’ payment information. Our website employs industry-standard encryption protocols to ensure the confidentiality and integrity of your data during the payment process.
5. Payment Confirmation:
Once your payment has been successfully processed, you will receive an email confirmation with the details of your order, including the payment amount and transaction ID. If you do not receive the confirmation email within a reasonable time, please contact our customer support for assistance.
6. Refunds and Cancellations:
- Refunds: In case of cancellations or returns, eligible refunds will be processed through the original payment method used. The refund amount will be credited back to the same account within a reasonable time frame, subject to the refund policies outlined in our Terms and Conditions.
- Cancellations: Customers may request order cancellations before the items have been shipped. Please contact our customer support as soon as possible to initiate the cancellation process.
7. Payment Disputes:
If you encounter any issues or discrepancies related to payments or transactions, please reach out to our customer support team. We will investigate the matter promptly and work towards resolving any disputes in a fair and transparent manner.
8. Taxes and Duties:
Prices displayed on the Books of Bengal website are inclusive of applicable taxes within India. Any additional customs duties, import taxes, or other charges levied by the destination country (for international orders) are the responsibility of the customer.
Please carefully review these payment policies before placing an order with Books of Bengal. By proceeding with the payment, you acknowledge and accept these terms and conditions. If you have any further questions or concerns, please don’t hesitate to contact our customer support for assistance.